Attaching gives your question context without you having to describe it. There are two kinds of attachments: page items (a KPI, chart, widget or table row that is on screen) and files (a screenshot, a PDF or a spreadsheet). RelatorAI reads the attachment and, when it makes sense, compares it with the client's data.
Before you start
Accepted images: PNG, JPG, WebP and GIF, up to 3 MB each.
PDF: up to 3 MB.
Spreadsheets: XLSX, XLS and CSV.
At most 3 files per message.
Step by step
1
Step 1
Open the attachment menu
In the RelatorAI field, click + (Add attachment). The menu has two groups: From this page and Files.
Illustrative screen
Korra/Performance
Ask RelatorAIPT
Performance
Spend per dayR$ 12,480.00
RelatorAI
From this page
SpendR$ 12,480.00 · Last 30 days
1
CPAR$ 36.49 · Last 30 days
Spend per dayChart
Files
Image
2
PDF
Spreadsheet
3
1Items on the current page: KPIs, charts, insights and widgets.
2Image opens the file picker for screenshots and photos.
3Spreadsheet accepts XLSX, XLS and CSV.
2
Step 2
Pick the item or the file
Under From this page, click the item. If the page has more than six items, Search this page appears. Under Files, choose the type and select the file on your computer or phone.
3
Step 3
Check the attachments
Each attachment becomes a chip above the field. A KPI shows as "Cost · Google Ads · 30 days"; a row shows by the campaign name. Click the chip's X to remove one attachment, or Clear all.
4
Step 4
Ask your question
Write what you want to know about the attachment and send it. Examples: "what changed in this chart?", "does this invoice match the Meta Ads spend in September?", "summarize this spreadsheet and compare it with GA4".
Shortcuts to attach from the screen
Explain with AI on a KPI or chart opens RelatorAI with the item attached and a suggested question.
In tables, the sparkle at the end of the row (Attach this row to the chat) attaches the row.
In the report list, ⋯ › Ask RelatorAI attaches the report.
How it reads each file type
Image
What happens
It describes the content and extracts the visible numbers (an ads manager screenshot, a chart, a creative).
Limits
PNG, JPG, WebP or GIF; up to 3 MB
PDF
What happens
It reads the document: invoice, proposal, report exported from another tool.
Limits
Up to 3 MB
Spreadsheet
What happens
Your browser converts the spreadsheet to text before sending it; the original file never leaves your computer.
Limits
Up to 5 sheets, 200 rows and 30 columns per sheet are read; the rest is ignored
Type
What happens
Limits
Image
It describes the content and extracts the visible numbers (an ads manager screenshot, a chart, a creative).
PNG, JPG, WebP or GIF; up to 3 MB
PDF
It reads the document: invoice, proposal, report exported from another tool.
Up to 3 MB
Spreadsheet
Your browser converts the spreadsheet to text before sending it; the original file never leaves your computer.
Up to 5 sheets, 200 rows and 30 columns per sheet are read; the rest is ignored
Common problems
File too large (max 3 MB).
Cause
The image or PDF is over 3 MB.
Fix
Compress the image, crop the screenshot or split the PDF.
Maximum of 3 files per message.
Cause
You tried to attach more than 3 files.
Fix
Send them in two messages.
Unsupported format.
Cause
The file type isn't accepted (for example, DOCX or video).
Fix
Convert it to PDF, image or spreadsheet.
Nothing on this page can be attached yet
Cause
The open page has no attachable KPIs or charts.
Fix
Open a data page, like Performance, or attach a file.
Message
Cause
Fix
File too large (max 3 MB).
The image or PDF is over 3 MB.
Compress the image, crop the screenshot or split the PDF.
Maximum of 3 files per message.
You tried to attach more than 3 files.
Send them in two messages.
Unsupported format.
The file type isn't accepted (for example, DOCX or video).
Convert it to PDF, image or spreadsheet.
Nothing on this page can be attached yet
The open page has no attachable KPIs or charts.
Open a data page, like Performance, or attach a file.
Frequently asked questions
Is the file kept in the conversation?
The file goes with the message it was attached to. If later you need it to read the file again, attach it again.
Do page items stay attached for the next questions?
Yes. The chips stay until you remove them or click Clear all.
Can I send a screenshot from another tool to compare?
Yes. It reads the screenshot and compares it with the numbers from the client's connected sources.
Do attachments use more credits?
No. Each message you send counts as one credit, with or without attachments.