Attach page items and files

Send RelatorAI a KPI, chart or table row from the screen, or a file: image, PDF or spreadsheet. See the accepted formats and sizes.

Updated on October 7, 20263 min read
In this article · 5 sections

Attaching gives your question context without you having to describe it. There are two kinds of attachments: page items (a KPI, chart, widget or table row that is on screen) and files (a screenshot, a PDF or a spreadsheet). RelatorAI reads the attachment and, when it makes sense, compares it with the client's data.

Before you start

  • Accepted images: PNG, JPG, WebP and GIF, up to 3 MB each.
  • PDF: up to 3 MB.
  • Spreadsheets: XLSX, XLS and CSV.
  • At most 3 files per message.

Step by step

  1. 1
    Step 1

    Open the attachment menu

    In the RelatorAI field, click + (Add attachment). The menu has two groups: From this page and Files.

    Illustrative screen
    Korra
    Photo of Marina, who uses Relator
    Performance
    Spend per dayR$ 12,480.00
    RelatorAI
    From this page
    • SpendR$ 12,480.00 · Last 30 days
    • CPAR$ 36.49 · Last 30 days
    • Spend per dayChart
    Files
    • Image
    • PDF
    • Spreadsheet
    1. 1Items on the current page: KPIs, charts, insights and widgets.
    2. 2Image opens the file picker for screenshots and photos.
    3. 3Spreadsheet accepts XLSX, XLS and CSV.
  2. 2
    Step 2

    Pick the item or the file

    Under From this page, click the item. If the page has more than six items, Search this page appears. Under Files, choose the type and select the file on your computer or phone.

  3. 3
    Step 3

    Check the attachments

    Each attachment becomes a chip above the field. A KPI shows as "Cost · Google Ads · 30 days"; a row shows by the campaign name. Click the chip's X to remove one attachment, or Clear all.

  4. 4
    Step 4

    Ask your question

    Write what you want to know about the attachment and send it. Examples: "what changed in this chart?", "does this invoice match the Meta Ads spend in September?", "summarize this spreadsheet and compare it with GA4".

Shortcuts to attach from the screen

  • Explain with AI on a KPI or chart opens RelatorAI with the item attached and a suggested question.
  • In tables, the sparkle at the end of the row (Attach this row to the chat) attaches the row.
  • In the report list, ⋯ › Ask RelatorAI attaches the report.

How it reads each file type

  • Image

    What happens
    It describes the content and extracts the visible numbers (an ads manager screenshot, a chart, a creative).
    Limits
    PNG, JPG, WebP or GIF; up to 3 MB
  • PDF

    What happens
    It reads the document: invoice, proposal, report exported from another tool.
    Limits
    Up to 3 MB
  • Spreadsheet

    What happens
    Your browser converts the spreadsheet to text before sending it; the original file never leaves your computer.
    Limits
    Up to 5 sheets, 200 rows and 30 columns per sheet are read; the rest is ignored
TypeWhat happensLimits
ImageIt describes the content and extracts the visible numbers (an ads manager screenshot, a chart, a creative).PNG, JPG, WebP or GIF; up to 3 MB
PDFIt reads the document: invoice, proposal, report exported from another tool.Up to 3 MB
SpreadsheetYour browser converts the spreadsheet to text before sending it; the original file never leaves your computer.Up to 5 sheets, 200 rows and 30 columns per sheet are read; the rest is ignored

Common problems

  • File too large (max 3 MB).

    Cause
    The image or PDF is over 3 MB.
    Fix
    Compress the image, crop the screenshot or split the PDF.
  • Maximum of 3 files per message.

    Cause
    You tried to attach more than 3 files.
    Fix
    Send them in two messages.
  • Unsupported format.

    Cause
    The file type isn't accepted (for example, DOCX or video).
    Fix
    Convert it to PDF, image or spreadsheet.
  • Nothing on this page can be attached yet

    Cause
    The open page has no attachable KPIs or charts.
    Fix
    Open a data page, like Performance, or attach a file.
MessageCauseFix
File too large (max 3 MB).The image or PDF is over 3 MB.Compress the image, crop the screenshot or split the PDF.
Maximum of 3 files per message.You tried to attach more than 3 files.Send them in two messages.
Unsupported format.The file type isn't accepted (for example, DOCX or video).Convert it to PDF, image or spreadsheet.
Nothing on this page can be attached yetThe open page has no attachable KPIs or charts.Open a data page, like Performance, or attach a file.

Frequently asked questions

Is the file kept in the conversation?

The file goes with the message it was attached to. If later you need it to read the file again, attach it again.

Do page items stay attached for the next questions?

Yes. The chips stay until you remove them or click Clear all.

Can I send a screenshot from another tool to compare?

Yes. It reads the screenshot and compares it with the numbers from the client's connected sources.

Do attachments use more credits?

No. Each message you send counts as one credit, with or without attachments.

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