Share by link and download as PDF

Create a public link the client can open without logging in, update or revoke it whenever you want, and generate the PDF with the visible tabs.

Updated on October 7, 20263 min read
In this article · 7 sections

There are two ways to hand over a report: the shared link, which the client opens in the browser without an account, and the PDF, for attaching or printing. Both show a frozen copy of the report at the moment you generated it, with only the visible tabs.

Before you start

  • Edit permission on the report (agency member, or Admin or Editor on the client). Read-only users see Only report editors can publish or duplicate.
  • Hide the tabs the client shouldn't see: the tab's ⋮ menu › Hide.
  • Make sure the numbers and text are the way you want them. What goes into the link is frozen.
  1. 1
    Step 1

    Open the Actions panel

    In the editor, click Actions in the right-hand bar.

    Illustrative screen
    Korra
    Photo of Marina, who uses Relator
    Monthly report — September
    OverviewMeta Ads
    SpendR$ 12,480.00
    Conversions342
    Actions
    PDF
    Generates the PDF with the visible tabs.Generate PDF
    Shared linkLink active
    Creates the public link with the visible tabs. Hidden tabs are left out.Update and copy link
    Duplicate report
    Creates an editable copy, without schedules or link.Duplicate
    1. 1Generate PDF prepares the file; then Download PDF appears.
    2. 2Share link creates the link. With Link active, the button becomes Update and copy link.
    3. 3Duplicate creates an editable copy of the report.
  2. 2
    Step 2

    Click Share link

    Relator freezes the report, creates the link and tries to copy it to the clipboard. The Shared link window opens with the address, Copy link and Open.

  3. 3
    Step 3

    Send the link

    Paste the link into the client's email or WhatsApp. The panel now shows Link active, and the report appears in the list's Shared tab.

Update or revoke the link

  • Update and copy link: freezes the report again with the current content and generates a new link. Use it after editing. Send the new link to the client.
  • Revoke link: the active link stops working immediately. Anyone trying to open it can't see the report anymore.
  • The link expires 30 days after it was created. To keep sharing, generate it again.

Download the PDF

  1. 1
    Step 1

    Click Generate PDF

    In the Actions panel, under PDF, click Generate PDF. The button shows Generating PDF… while the file is prepared. It can take a few seconds.

  2. 2
    Step 2

    Download the file

    When PDF ready to download appears, click Download PDF. The PDF comes out in A4 pages, with the report's theme and only the visible tabs.

In read mode

When you open a report from the list, it shows in read mode with the actions at the top: Create link (or Copy link when one exists), Revoke, Schedule delivery, Generate PDF and Regenerate data. On a phone, one action stays visible and the rest go into the More menu.

What the client sees

  • The visible tabs, with the cover, logos, numbers and RelatorAI text from the moment the link was created.
  • A notice that the link shows a snapshot of the report and should be shared only with authorized people.
  • The Print / save as PDF button, so the client can save a copy.
  • Outdated AI text is rewritten automatically in the copy that goes to the link and the PDF.

Common problems

  • The client sees old numbers

    Cause
    The link is a frozen copy.
    Fix
    Click Update and copy link and send the new link.
  • The link doesn't open anymore

    Cause
    It was revoked or is older than 30 days.
    Fix
    Generate a new link in the Actions panel.
  • A tab is missing from the PDF

    Cause
    The tab is hidden.
    Fix
    In the tab's ⋮ menu, click Show and generate the PDF again.
  • Could not generate the PDF.

    Cause
    Temporary failure.
    Fix
    Click Try again. If it keeps happening, contact support.
What happenedCauseFix
The client sees old numbersThe link is a frozen copy.Click Update and copy link and send the new link.
The link doesn't open anymoreIt was revoked or is older than 30 days.Generate a new link in the Actions panel.
A tab is missing from the PDFThe tab is hidden.In the tab's ⋮ menu, click Show and generate the PDF again.
Could not generate the PDF.Temporary failure.Click Try again. If it keeps happening, contact support.

Frequently asked questions

Does the client need a Relator account to open the link?

No. The link opens straight in the browser.

Does the link show up on Google?

No. The link page asks search engines not to index it.

How long does the link last?

30 days from creation, or until you revoke it.

Can I email the PDF automatically?

Scheduled delivery sends an email with an Open report button that leads to the link. See Schedule automatic delivery.

Read next

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